BOOKING POLICY

Booking Policy

1. Introduction

This Booking Policy governs all reservations made directly with Travel Your Adventure (B2C) and through partner agencies (B2B). By booking, you agree to follow these terms, together with our Cancellation Policy and Terms & Conditions.

2. How to Book

B2C Clients: Bookings can be made online, by email, or through WhatsApp. Services are confirmed once deposit payment is received. B2B Partners: Agencies may place provisional holds up to 6 months in advance. Reservations are confirmed only after deposit payment.

3. Deposit & Payment Schedule

B2C Clients
  • Deposit: 30% at the time of booking.
  • Balance: Remaining 70% no later than 21 days before arrival.
  • Late Bookings: (less than 21 days before arrival) require 100% payment at the time of booking.
B2B Partners
  • Provisional Hold: Agencies may hold space for up to 10 working days pending deposit.
  • Deposit: 30% due within 10 working days of booking.
  • Balance: 70% no later than 21 days before arrival.
  • Passenger List: Final names, passport details, and special requirements must be submitted at least 30 days before arrival.

4. Booking Payment Options

We accept:
  • 🏦 Bank transfer (USD or PEN).
  • 💳 Major credit/debit cards (subject to processing fees).
  • ⚠️ Payments must cover all transfer/bank charges.

5. Group Minimums & Private Bookings

  • 👥 Group tours require a minimum number of participants. If the minimum is not reached, we may reschedule, merge groups, or convert to private service (with price adjustment).
  • 🔒 Private tours are available upon request.

6. Amendments & Changes

B2C: Changes requested less than 30 days before departure may incur fees. B2B: Changes after submission of passenger lists (30 days prior) may incur re-issuance or administrative costs.

7. Confirmation & Documentation

After full payment, clients/agencies receive:
  • 📧 Booking confirmation & detailed itinerary.
  • 🧳 Pre-departure checklist & packing list.
  • 📞 Emergency contact numbers & guide information.

8. Special Requests

Dietary needs, equipment rental, or other requests must be notified at least 30 days before arrival.

9. Booking Cut-Off Times

B2C: Bookings accepted up to 7 days before departure (subject to availability). B2B: Provisional holds up to 6 months in advance; confirmation required within 10 working days.

10. No-Show & Early Departures

❌ No refunds will be given for unused services, no-shows, or early departures.

11. Acceptance of Booking Policy

By paying a deposit or balance, you accept this Booking Policy together with our Cancellation Policy and Terms & Conditions.

Last Updated: August 2025